Support
We're here to help you get the most out of Lucy.
Contact Us
For questions, feedback, or support requests:
mail andres@atina.appWe typically respond within 24 hours.
How to Use Lucy
Install Lucy
Install the Lucy add-on from the Google Workspace Marketplace and authorize access to your Google Sheets.
Open Lucy in Google Sheets
In any Google Sheet, go to Extensions → Lucy → Open Sidebar to launch Lucy.
Select Your Data
Highlight the transaction data you want to categorize, then click "Categorize" in the Lucy sidebar.
Review Results
Lucy will automatically categorize your transactions. Review the results and make any adjustments as needed.
Report a Bug
Found something that's not working correctly? Let us know so we can fix it.
When reporting a bug, please include:
- What you were trying to do
- What happened instead
- Any error messages you saw
- Screenshots if possible
Frequently Asked Questions
Is my data secure?
Yes. Lucy only accesses the Google Sheets you explicitly use with the add-on. Your data is encrypted in transit and at rest. See our Privacy Policy for full details.
How do I uninstall Lucy?
Go to Google Account Permissions and remove Lucy's access. You can also uninstall from Google Workspace Marketplace.
Is Lucy free?
Lucy is currently free during our beta period. We'll notify you at least 30 days in advance if we introduce paid plans.